On 17th February The Mangaluru International Airport together came to an aid of a 35-year-old male passenger, who suffered a panic attack on board of flight from Sharjah. Various stakeholders at the airport in a coordinated effort ensured that the passenger, suffering from fever and shivering, received timely help at the medical inspection room. #GatewayToGoodness ended on a happy note.
The entire incident ended in a little over an hour from the time that the info desk informed the medical inspection room and the duty terminal manager about the medical emergency on board IndiGo flight 6e1418. Once the flight came to a halt, the passenger was rushed through immigration and customs and wheeled into the medical inspection room on the ground floor, where he was given first aid.
Ramesh, the paramedical staff on duty at the medical inspection room personnel kept the passenger under close observation for the next 27 minutes, monitoring his vitals. Once the passenger was stable, Ramesh informed the airport authorities concerned that he was fit to resume his onward journey. The grateful passenger, full of confidence and in a cheerful mood, left the airport on his own.
Mangaluru International Airport endeavours to prioritize the health, safety and wellbeing of the passengers. Mangaluru International Airport is committed to providing the best of service paired with utmost care of them, during an emergency of the type witnessed above, which is foremost in its mind. The airport internally has proactively and stringently put in place processes that result in achieving the above results.