The government plans to set up a helpline to verify that the Scheduled Castes and Scheduled Tribes (Prevention of Atrocities) Act, 1989, is properly implemented. The National Helpline Against Atrocities (NHAA) will be operational 24 hours a day, 7 days a week on the toll-free number 14566 across the country, as per a statement from the Ministry of Social Justice and Empowerment. As per the government, it may be accessed by dialing or using VOIP from any telecom operator’s mobile or landline number.
The service will be offered in Hindi, English, and state and union region regional languages. The NHAA’s mobile application will also be available. The helpline’s goal is to raise awareness of the act’s provisions aimed at removing discrimination and giving equal protection to all. Every complaint will be registered as an FIR, relief will be offered, all registered complaints will be investigated, and any charge sheets submitted will be prosecuted in the courts, all within the Act’s timelines.